How You Say It

  Last week we met with our specialist about Max's Medicaid.  It was a busy day, and he handled it rather well, but what i want to talk about here is the little errand with this box of dog treats.
  The timing of the day was awkward.  We'd had a doctor appointment for him for some time, 45 minutes away from the office, at 8:45 am.  That appt was over at 9:30, and the Medicaid one was set for 11.
  Time to kill.*
  So we went into the pet supply store to buy our dog's favorite vet approved treat.
  There was a whole section of different varieties of them.  i asked Max to pick up the box of Greenies, pointing to the box i wnted.
  Not enough info.
  This box was on the bottom shelf.  He picked a different variety on the shelf above.
  i said, "Not that one.  That one."  And pointed again.

 MyGuy told me, later that evening, that i should've given the variety i wanted, size box, bottom shelf. More specific information.  Anything.  Not "That one."
  It's in the details.
  i knew better, but it's easy to forget.

  Oh, and that reminds me, we have paperwork to send in to keep this process moving. . . .

*More time than we knew, really.  We arrived a half hour early, and it was 11:30, a half hour late, before we were seen.  Max did in fact nearly lose it near the end, then i reminded him lunch was next.  Pizza buffet - yeah!